You may return all items for a full refund or exchange up to 30 days after your original purchase date. We will pay the shipping costs for the return.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We only ship within the US using UPS.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping cost. We offer free standard ground shipping on orders $75.00 or above with expedited shipping options available for an additional charge.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.